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Our Hassle-Free Return & Refund Policy

At Eagle Skull, we want you to be completely satisfied with your purchase. If for any reason you're not, we offer a straightforward return1 and refund process.

30-Day Money-Back Guarantee (Most Items)

We stand behind our products. Most items are covered by our 30-day money-back guarantee. If you're not entirely happy with your purchase, you can return it within 30 days of receiving it for a potential refund.

Easy Returns Process:

  • Return the Product: Please return the item with its original packaging, 
  • Provide Proof of Purchase: Include your original receipt, order confirmation, or other valid proof of purchase.

Important Return Information:

  • A valid proof of purchase is required for all returns.
  • Refunds will be credited back to your original payment method. Please allow up to 5 business days for the refund to appear in your account.
  • Returns requested after the 30-day window are generally not accepted. However, we understand that exceptional circumstances may occur. If you believe you have a valid reason for a late return, please contact us with a detailed explanation for consideration.
  • After 60 days from the date of purchase, all sales are considered final, and refunds will only be granted in rare and specific cases.

Transaction Cancellation:

Eagle Skull reserves the right to cancel any transaction made through our website to comply with legal obligations, payment processor or banking rules, or credit card industry regulations. If your transaction is cancelled, any funds you have paid will be fully refunded to you.

Other Refund Scenarios:

We may also issue refunds in the event of:

  • Processing errors
  • Technical difficulties on our website
  • Other similar unforeseen circumstances

In such cases, any funds paid will be promptly refunded.

Agreement to This Policy:

By completing any transaction on our site, you acknowledge that you have read, understood, and agree to the terms outlined in this Refund Policy.

Policy Updates:

Please be aware that this Refund Policy may be updated periodically. It is your responsibility to review this page for any changes.

Where to Send Returns:

All returns should be shipped to our local processing center at the following address:

Eagle Skull Returns

17565 Wapakoneta Rd, #70

Grand Rapids, OH 43522

United States